Privacy Policy

Privacy Policy

Your privacy is important to us. It is the-haute.com(The Haute Online) policy to respect your privacy regarding any information we may collect from you across our website, www.the-haute.com, and other sites we own and operate. We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. We don’t share any personally identifying information publicly or with third-parties, except when required to by law. Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services. Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us. This policy is effective as of 18 June 2020.

NON-PERSONAL INFORMATION

We may automatically collect non-personal information about you such as the type of internet browsers you use or the site from which you linked to our Site. You cannot be identified from this information and it is only used to assist us in providing an effective service on our Site. We may from time to time supply the owners or operators of third party sites from which it is possible to link to our Site with information relating to the number of users linking to our Site from their sites. You cannot be identified from this information.

COOKIES

We may store some information (commonly known as a “cookie”) on your computer when you look at our Site. This information facilitates your use of our Site and helps us to understand how our Site is used. You can erase or block some cookies from your computer if you want to (your help screen or manual should tell you how to do this), but certain services may not work correctly or at all if you set your browser not to accept cookies. Please refer to our Cookie Policy for detailed information.

MARKETING AND COMMUNICATION

It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time we may contact you using one of the contact methods you have provided, with details of our newsletters, surveys, products and services which we think may be of interest to you, as well as relevant advertising messages. If at any time you do not wish to receive emails from us, please click the 'unsubscribe' link included in the footer of every marketing email we send. Alternatively, send an e-mail message titled "unsubscribe" to jason@thehauteinc.com. Please note that active customers will continue to receive order and account communications from us.

LEGAL BASIS FOR USING YOUR INFORMATION

the-haute.com (The Haute Online) only uses or shares your personal information only where we have a proper reason to do so. These reasons are:

• Contract - your personal information is processed in order to fulfil a contractual arrangement e.g. in order to send you your Order

• Consent – where you agree to us using your information in this way e.g. for storing your payment card details

• Legitimate Interests - this means the interests of the-haute.com in managing our business to allow us to provide you with the best products and service in the most appropriate way e.g. to manage our stock levels, for business development and risk management

• Legal Obligation – where there is statutory or other legal requirement to use or share the information e.g. when we have to use your information for law enforcement purposes or statutory compliance

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at jason@thehauteinc.com or by mail using the details provided below:

The Haute Online, 196 Penguins Head Road, Culburra Beach NSW 2540, Australia

Last updated: September 25, 2020